Order Information
ACCIDENT Custom Ties
888-564-6843
info@accidentcustomties.com
1. Cancellation Penalties
All orders are considered firm and cannot be canceled except upon written authorization from the factory. A cancellation charge will be billed for all weaving cards, screens, dyes and fabrics.
2. Artwork Presentations
Free artwork presentations. Our art department will provide 3 custom designs. Please allow 5 working days.
3. Production Time
Regular production time is 8-10 weeks after receipt of customer purchase order and approval of artwork. We are not responsible for carrier flight or U.S. Customs delays.
4. Rush Orders
No Extra Charge. Rush orders can be produced in 4-6 weeks from receipt of customer purchase order. We are not responsible for carrier flight or U.S. Customs delays. No pre-production proof will be available for rush orders.
5. Pre-Production Proofs
Proofs/Strike offs will be provided 4 weeks after receipt of customer purchase order. No pre- production proof will be available for rush orders.
6. Setup and Screens
No Extra Charge. Pricing includes up to eight colors for printed items & up to four colors for woven items. All setup and screen charges are covered by Adverties unless order is cancelled or changed after receipt of customer purchase order.
7. Purchase Orders/Terms
Customer purchase orders are required and considered legally binding with the manufacturer. All orders will be acknowledged within 24 hours following receipt of order. A 50% down payment is due with all purchase orders. Terms of balance will be available with credit application and approval.
8. Over/Under Run
Every order is subject to 10% over/under-run. This will be billed accordingly.
9. Shipping Information
F.O.B Chicago, Illinois. UPS shipping and handling charge.
10. Tolerance Levels
In the manufacturing of our product, certain tolerance levels are acceptable. Sometimes the fabric will stretch or shrink when dyed or printed. Matching PMS or other colors is also a variable due to color dyes, fabrics, and finishing techniques. These variances are considered commercially acceptable.
11. Care/Cleaning
Dry cleaning is the only recommended method for cleaning our silk and polyester products. Due to chemical changes in the dry cleaning industry, we can not be held responsible for any damages caused by using this process.
12. Product Availability and Pricing
We reserve the right to add, change, or delete within our product line at any time. Prices may change without notice.